Auto Reply Glitches, Incorrect “Last Tweets”
(UPDATE: Some of you are asking if you actually sent that message in your report. That update was only a typo in the report – you did not actually send that message. Your following/unfollowing stats are accurate, minus the last tweet message.)
Some of you may have noticed this morning and late yesterday that if you had the placeholders, <<firstname>> or <<lastname>> it was placing someone else’s name in it’s place instead of the intended destination’s first and last names. In addition, in your nightly e-mail last night you may have seen the wrong “last tweet” listed.
We Tweeted about this on our Twitter account this morning and disabled the incorrect messages sent, and we have tracked down the problem. It appears the problem was due to a bug in the Twitter libraries we had switched to yesterday. We’ve fixed this, and your auto-reply dms should be correct now. Tonight, you may still have some incorrect “last tweet”‘s in your nightly e-mail, but after that it should be business as usual. We apologize for this inconvenience and have put in place measures to keep this from happening in the future. As always, you may e-mail contact@socialtoo.com if you have any issues or questions.
Stay tuned – as we mentioned we’ve slowed down our auto-following for a few days, but we have a few solutions coming very shortly that will make that much better. Be sure to subscribe to the blog to get updates! Also, if you have problems be sure to check our Twitter @socialtoo account to see if we have posted a resolution.
Tags: auto reply, auto-dm, nightly email, twitter
Do you know if this has anything to do with the strange Spanish tweets that are getting sent out from some folks? I've had several tweet peeps seeing them and folks are losing a lot of followers over it.
Comment by Jesse Luna — January 24, 2009 @ 2:42 pm
Great! Glad you fixed it. I worried that I'd twittered in my sleep, and my subconscious had suddenly become fluent in Spanish and was swearing at everyone.
Comment by Mitali Perkins — January 24, 2009 @ 3:08 pm
[...] Das hat mich natürlich stutzig gemacht und ich fragte mich, ob Twitter ein Sicherheitsproblem hat, jemand meinen Account gehakt hat, SocialToo spinnt oder in meinem Namen spammt. Es stellte sich dann ziemlich schnell heraus, dass SocialToo ein technisches Problem hat. Es gibt dazu ein sehr defuses Blogposting [...]
Pingback by Mein Twitter Account ist gesperrt - Claudia Sommer Me, myself and I - » Blog Archiv — January 25, 2009 @ 5:04 am
Look, there is a glitch with your program. I cannot login no matter if I reset or not. You are sending broken reply to my followers. I need support.
Comment by VMM — February 3, 2009 @ 2:30 pm
VMM, can you e-mail us at contact@socialtoo.com? I'll take care of you
today if you can send us an e-mail.
–Jesse Stay, CEO, SocialToo.com
Comment by jessestay — February 3, 2009 @ 3:12 pm
nice post.this is what i was searching for.kudos to you.
Comment by Ford Ranger Forum — February 18, 2009 @ 4:24 am
Some of you may have noticed this morning and late yesterday that if you had the placeholders, <<firstname>> or <<lastname>> it was placing someone else’s name in it’s place instead of the intended destination’s first and last names. In addition, in your nightly e-mail last night you may have seen the wrong “last tweet” listed.
Comment by Robert — May 18, 2009 @ 2:38 am
What I can say is very nice and helpful as well as informative post…really help me very much more!! Thanks..
Cheers,
porcelain coffee mugs
(Coffee Mug Online Shop: The Best Coffee Mug Store)
Comment by Traveller_Adventure — June 27, 2009 @ 6:57 pm
Nike jordan 7
Nike jordan 8
Comment by guodan — August 5, 2009 @ 4:31 am