SocialToo Extends War on Twitter Spam With One-Click DM Management

A few weeks ago I pledged to provide more ways for you to filter the automated DMs you were receiving on Twitter.  For many, this annoyance has driven them to the point of completely unfollowing their friends (which SocialToo has a tool for).  To me, the ideal auto-follow tool should foster real-life relationships, and keep out the fake ones.  For many people, auto-following introduces too much clutter, and can reduce the quality of the real-life relationships you’re trying to build on the social networks.  One of our main focuses at SocialToo has always been to clean up the clutter.  That’s why, starting now, we’re launching some new tools around this that will help you remove the spam entirely from your inbox.

Today we’re declaring war on Twitter spam.

Introducing SocialToo DM E-mails

Starting right now, you can log into SocialToo.com by clicking on the “Sign in with Twitter” link on the home page. On your Preferences page you’ll see a few more options to help you combat spam on your Twitter account.  The first item we’re launching is a DM e-mail that can replace the DM e-mails you’re receiving from Twitter.  Here’s the cool thing about it: there’s nothing you need to do on your part to get it working! That’s right, no forwarding e-mails, and no changing anything in your Twitter preferences.  Simply check the box, “Send SocialToo DM e-mails” and include your e-mail address on your Preferences page on SocialToo, and the next DM you receive will come straight to your e-mail inbox.

socialtoo-dm-e-mail-preferences

Now, every DM e-mail you receive will enable you options to flag that DM as spam.  You’ll have the option to flag the sender as a spammer, auto-DMer, block the user, or just unfollow them.  You can even respond via public reply or DM, or even delete the DM straight from the e-mail!  Even more, when you mark a user as a spammer, a message automatically gets sent (via DM) to @spam on Twitter notifying them as well.  And now that they’re marked as a spammer, you’ll never auto-follow them again, and it will help others with the right preferences in SocialToo to avoid following them as well.

socialtoo-dm-e-mail-format

Should you later want to remove them from your spammers list,  just go to the “Lists” option in the left navigation on your Preferences page and you can remove and add people to your spammers and auto-DMers lists easily.  You can also whitelist anyone and we’ll never unfollow the people on that list on your behalf.  You may also want to enable the option, “Delete DMs when users are unfollowed, marked as a spammer, auto dmer, or are blocked from the DM e-mails” on your Preferences page – with that enabled, we’ll also delete each DM after you mark them as a spammer or unfollow them from the DM e-mails you get.

pointing-out-socialtoo-lists

Spam Filtering – the Perfect Complement to DM E-mail

DM E-mail from SocialToo is just one part of combating spam from those you follow, and discouraging the practice as you go. With this new feature, we’re also launching another new feature, automated spam filters, that will help you completely remove the spam and automated DMs you receive on Twitter.  Here’s how it works:

Log into SocialToo.com through the sign in with Twitter link and go to your Preferences tab.  On that tab towards the bottom you’ll see a new “Automatic DM Filters” section.  This, with the SocialToo DM E-mail, are your friend when it comes to stopping DM spam you receive on Twitter.

automatic-dm-filters

The way it works is that for every keyword or phrase (keywords and phrases are exact, so including a quote or punctuation will search for DMs with that quote or punctuation) you add to your DM filters, we’ll process that DM, apply the actions you select (unfollow, mark as spam, mark as auto-DM, delete) for the DMs that match that rule, notify @spam via DM if they’re a spammer, and they will not be included in the next e-mail you receive from us.  So, if you disable the DM E-mails you receive from Twitter in your preferences on Twitter.com and enable the SocialToo DM e-mail instead, you now have the potential to completely rid yourself of spam DMs from others, with little to no effort on your part.

So to get started adding filters simply click the “add keyword” link under your DM filters section on your Preferences page at SocialToo.com, enter a keyword or phrase you want to have it search for, set the actions you want to occur for that phrase, hit submit, and you’re done!  Some keywords I’ve set up include (without the quotes) “thanks for following”, “thank you for following”, and “You should send me a gift back”.  You can add as many of these filters as you like and we’ll stop each and every DM that meets those terms from entering your inbox.  I should also add that you do not have to auto-follow for any of the features we are launching today to work.  These features will work for anyone, and they’re 100% free!

Today is the day DM spam on Twitter stops for our users. We’re proud to play a part in that process at SocialToo.  This is only the beginning though.  We will continue to improve this process, listen to your feedback, and hopefully apply this to other networks you belong to as well in the future.  We’ll continue to find new ways for you to remove these DMs from your workflow.  If you have ideas, suggestions, or questions, we’re all ears.  And if you’re a developer we may be able to work with you as well to integrate these tools into your own product, perhaps enabling you to know before presenting DMs to a user if they pass a SocialToo spam test first.  The possibilities are endless!

I look forward to hearing your feedback.  These features are completely free.  If you do like what we’re offering though, we also provide a nightly report of who followed you and stopped following you within the previous day.  The cost is just a 1-time $20 charge for life, and you can turn it on or off any time you like.  SocialToo is your companion, and friend, to the social web.

Jesse Stay
CEO, SocialToo.com

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5 Responses to “SocialToo Extends War on Twitter Spam With One-Click DM Management”

  1. maybe this will help with your spammers

  2. susan01 says:

    I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

    Margaret

    http://businesseshome.net

  3. Thanks soooooo much for these new filters.. I'm so sick of getting “Hey, I just added you to my Mafia family.” DMs.

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