The SocialToo Blog

January 29, 2009

Get Your Follows and Replies Immediately With E-mail Forwarding

Filed under: Announcements — Tags: , , , , — Jesse Stay @ 3:29 pm

At SocialToo, it has always been my goal to make following the people you want to follow as seamless an effort as possible. In my own opinion, you should not have to do anything to have us follow those that follow you, send automatic reply dms on your behalf, etc. However, there are some which want their replies and follows to be much more immediate. With the recent Twitter API limits, this simply isn’t possible to enable immediate follows and replies, and still do everything with no effort on your behalf (at least currently), so today, we’re providing another option for you.

Starting now, you can start forwarding your new follow e-mails from Twitter to the address, “autofollow@socialtoo.com”, and for every e-mail we receive, we’ll auto-follow that individual in the e-mail for you. In addition, if you have auto-dms enabled in your Admin preferences for Twitter, we will also send them the auto dm you specified in your preferences. So all you need to do to get immediate follows is set up an automatic rule in your e-mail client to forward those e-mails to us, and we’ll do the following for you. Note that you must have an account with SocialToo, and must have provided at least your Twitter username and password for it to work.

We’re providing this service as a convenience to you, and also as an easy way for those of you already using other services that provide this feature to easily transfer to SocialToo. If you use a competing service, simply change the e-mail address for that competing service’s auto follow e-mail filters to “autofollow@socialtoo.com”, and, assuming you already have an account with us, SocialToo will automatically start following those that follow you immediately. This does not affect your auto unfollow settings – you must set those up separately in your Admin preferences.

At the same time, if you don’t want to do anything, your automatic follow will still work on your behalf, no e-mail forwards needed on your part. This is just a way to make your auto-follows and replies a little more instantaneous. Interestingly, we did notice that, assuming we were able to run our auto follow scripts faster, our scripts detect your new follows even faster than Twitter can send out new follow e-mails for. Unfortunately we aren’t able to run them fast enough, yet, which is why we’re providing this service. Now you have just one more way to follow those who follow you, even more immediately than before.

I’ve been told this doesn’t work on AOL mail or Hotmail, but here is how you can set up an e-mail forward on Gmail:

1. Click on “Create Filter” to the right of the search box at the top

2. In the “From” field, enter “twitter.com”

3. In the “Subject” field, enter “is now following you on Twitter”

4. Click “Next Step”

5. On the following page, make sure “Skip the Inbox”, “Mark as read”, “Forward it to”, and “Never send it to Spam” are all checked.

6. In the “forward it to” box (it should be checked), enter, “autofollow@socialtoo.com” (without the quotes)

7. Click “Create Filter”

8. You’re Done! We’ll start auto following those that follow you immediately after we get your e-mail. Or, if you turn this filter off, we’ll continue to do it in the background on a slower, more paced, basis.

As always, if you see any problems with the service don’t hesitate to contact me, personally, at contact@socialtoo.com.

January 23, 2009

Auto Reply Glitches, Incorrect “Last Tweets”

Filed under: Uncategorized — Tags: , , , — Jesse Stay @ 11:25 pm

(UPDATE: Some of you are asking if you actually sent that message in your report. That update was only a typo in the report – you did not actually send that message. Your following/unfollowing stats are accurate, minus the last tweet message.)

Some of you may have noticed this morning and late yesterday that if you had the placeholders, <<firstname>> or <<lastname>> it was placing someone else’s name in it’s place instead of the intended destination’s first and last names. In addition, in your nightly e-mail last night you may have seen the wrong “last tweet” listed.

We Tweeted about this on our Twitter account this morning and disabled the incorrect messages sent, and we have tracked down the problem. It appears the problem was due to a bug in the Twitter libraries we had switched to yesterday. We’ve fixed this, and your auto-reply dms should be correct now. Tonight, you may still have some incorrect “last tweet”‘s in your nightly e-mail, but after that it should be business as usual. We apologize for this inconvenience and have put in place measures to keep this from happening in the future. As always, you may e-mail contact@socialtoo.com if you have any issues or questions.

Stay tuned – as we mentioned we’ve slowed down our auto-following for a few days, but we have a few solutions coming very shortly that will make that much better. Be sure to subscribe to the blog to get updates! Also, if you have problems be sure to check our Twitter @socialtoo account to see if we have posted a resolution.

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