The SocialToo Blog

March 26, 2009

Update On Stats and Following Issues

Filed under: Status — Tags: , , — Jesse Stay @ 12:56 am

We’ve finally got most of our infrastructure in place to make your stats even more accurate, and to allow us to scale much more moving forward.  At the moment, we’re now experiencing some issues communicating with Twitter, so you may still see some inaccuracies.  We are working with Twitter on the issues, and hope to have this resolved shortly.  After that we should be working better than ever!

We’ll update this blog when we’ve confirmed all is in full working order again and the problems with Twitter are fixed.

February 8, 2009

We’re Back!

Filed under: Status — Tags: , , , , , , — Jesse Stay @ 1:37 am

Starting tonight, you should start receiving your nightly e-mail reports again. Tonight’s e-mail reports will be accurate as of 10:30am MST this morning. We have put in place new features of the Twitter API that should allow us to run more frequently, and with much more accurate results. In addition, we’ve put in place measures that should keep those that change their Twitter username from inaccurately re-appearing on your list of follows and/or unfollows. We have also put in safeguards that should make sending an auto-reply to any particular user more than once completely impossible.

As with all apps now on the Twitter platform, we are still subject to rate limits on the number of times we can request from the Twitter API, and because of that, your “last tweet” will not be 100% accurate, but it is a good estimate, and should be able to help you look through your Tweets around that time to verify what you were talking about.

Auto follow/unfollow, and auto-dm have all been working for most of the day now, so you should be back to normal. If you continue to see any issues, as always, don’t hesitate to contact us at contact@socialtoo.com.

February 7, 2009

Where are my E-mails?

Filed under: Status — Tags: , , , , — Jesse Stay @ 4:52 am

You may have noticed your e-mails haven’t been sent the last couple nights. Today your auto-following may not have been functional. We are currently doing maintenance to improve the experience around the E-mail reports, auto-following, and auto-DMs. We have temporarily turned off the nightly e-mails because of this. We’re getting ready to turn back on the auto-following and auto-dms, so please sit tight and you’ll see it working better than ever very shortly! We’ll post another announcement tomorrow about the upgrades we’re making, and why they’re good for you. Your e-mails will be back tomorrow night, we promise!

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