The SocialToo Blog

January 1, 2010

Introduce Friends to the New Year With SocialToo

Filed under: Announcements — Tags: , , , , , , — Jesse Stay @ 9:49 pm

happy-new-year-hat-42009 was a great year for SocialToo!  Besides becoming profitable in 2009, we saw over 50,000 of you join the service, and near 3,000 of you purchase our valuable tools for managing your Facebook and Twitter streams.  Traffic peaked at around 150,000 page views and we’re not even a page-view generating site! (most our traffic happens on the backend where we process your social stream)  We saw coverage from blogs like Mashable and TechCrunch and ReadWriteWeb and even the New York Times, and that coverage continues to share the word of what we offer with more people.  We introduced DM filters and the ability to clean up your stream, making us the first, and one of the only services to make Twitter and the Social Streams you belong to cleaner places.

We’ve been able to do this all with just one-time purchases on the services we offer.  While we don’t anticipate that being the only business model for us forever, we do appreciate your support, and we hope to keep a cheap, easy option available for everyone.  Each and every one of you has helped us grow, and keeps us releasing new and better features to complement the experiences you have on the Social Web.  We know you like the service, as most of our traffic comes from word-of-mouth referrals from people like you.  Because of this we’re enabling one more feature for the New Year so you can give this gift to others.  Now you can purchase SocialToo features for your friends!

Starting now, if you click on the “Track” link in the bottom of the home page before you login (do you like our new design?), you’ll see a popover appear.  Just enter the Twitter username of anyone you want to purchase the daily stats e-mail for, pay the $20 through your Paypal account, and voila, when you’re finished just tell that person you created an account for them.  Even if they don’t yet have a SocialToo account, the next time they log into SocialToo through Twitter they’ll see the feature you purchased for them.

We want you to be able to share our best features with others.  The one-time services for life will be there for life, so why not buy one for a friend or coworker or two?  As of the moment this is only available for our daily stats e-mails that show who followed you and who stopped following you on Twitter the day before.  We’ll be adding the ability to add our other services as gifts very shortly, so keep watching.

2010 is the year SocialToo is going to fly!  My hope is, with your support, we can push it further and far beyond what we accomplished in 2009, and continue to bring more useful features to you enabling you to automate better, track better, and most importantly, clean up your stream better.  So if you haven’t thought of it before, think about someone you think that could use the service and share with them this excellent gift for the New Year.

I’d like to wish you all a Happy and Prosperous New Year!  This definitely won’t be the last time you hear from me.

Jesse Stay
CEO, SocialToo.com

Screen shot 2010-01-01 at 7.13.21 PM

January 28, 2009

Inaccuracies in Stats E-mail Tonight

Filed under: Uncategorized — Tags: , , , — Jesse Stay @ 12:38 am

Just as forewarning, there will be some missing followers and unfollowers in your stats e-mail tonight due to some limits we hit with our database today. The database problems have been resolved.

As we grow, we expect growing pains such as this to happen, and we’re working to implement measures to prepare for such growing pains, so we hope them to become much less frequent. Starting tomorrow, your stats should be back to normal. Please note that, as we mentioned earlier your “last tweets” will be slightly inaccurate until Twitter updates their API to allow us to update more frequently. We expect that to happen in the next week. We appreciate your patience!

Stay tuned – we have some exciting new features coming your way shortly!

January 23, 2009

Auto Reply Glitches, Incorrect “Last Tweets”

Filed under: Uncategorized — Tags: , , , — Jesse Stay @ 11:25 pm

(UPDATE: Some of you are asking if you actually sent that message in your report. That update was only a typo in the report – you did not actually send that message. Your following/unfollowing stats are accurate, minus the last tweet message.)

Some of you may have noticed this morning and late yesterday that if you had the placeholders, <<firstname>> or <<lastname>> it was placing someone else’s name in it’s place instead of the intended destination’s first and last names. In addition, in your nightly e-mail last night you may have seen the wrong “last tweet” listed.

We Tweeted about this on our Twitter account this morning and disabled the incorrect messages sent, and we have tracked down the problem. It appears the problem was due to a bug in the Twitter libraries we had switched to yesterday. We’ve fixed this, and your auto-reply dms should be correct now. Tonight, you may still have some incorrect “last tweet”‘s in your nightly e-mail, but after that it should be business as usual. We apologize for this inconvenience and have put in place measures to keep this from happening in the future. As always, you may e-mail contact@socialtoo.com if you have any issues or questions.

Stay tuned – as we mentioned we’ve slowed down our auto-following for a few days, but we have a few solutions coming very shortly that will make that much better. Be sure to subscribe to the blog to get updates! Also, if you have problems be sure to check our Twitter @socialtoo account to see if we have posted a resolution.

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